REFUND POLICY

 

 

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1) Standard Refunds:

Full refunds are available for cancellations made 10 days before the check-in date.

Cancellations made between 5 and 9 days before check-in will receive a [partial refund percentage] refund.

No refunds will be issued for cancellations made within 4 days of the check-in date.

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2) Non-Refundable Bookings:

Certain promotional or discounted bookings are non-refundable. This will be clearly communicated at the time of booking.

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3) Early Departure:

No refunds will be issued for early check-outs or unused nights after check-in unless exceptional circumstances apply, subject to management discretion.

 

4) No-Show:

If a guest does not check-in on the scheduled date without prior notice, the total booking amount will be forfeited, and no refund will be provided.

 

5) Modifications:

Date changes or modifications to bookings made after the cancellation window closes are subject to availability and may incur additional charges or be ineligible for a refund.

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6) Force Majeure:

In cases of unforeseen circumstances beyond the control of both parties (e.g., natural disasters, government restrictions), refunds or credits may be issued at the discretion of the homestay management.

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7) Refund Processing:

Refunds will be processed within 5 business days through the original payment method. Transaction fees, if applicable, may be deducted.

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This policy ensures fairness while helping us manage our availability efficiently.

 

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